Demand Planner - Luxury Products Division

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Demand Planner - Luxury Products Division

Lead the Demand Planning activities for the assigned brands in the Luxury Products Division aiming at the best customer service while optimizing costs and improving stocks quality through the leading of his/her respective portfolio.

  • To ensure the correct planning process in response to market developments whilstmaximizing service levels and optimizing stocks.
  • Establish the demand plan based on validated forecasts.
  • Define the demand planning parameters taking account of service levels, stock levels and global Supply Chain costs
  • Plan local sub-contracting activities
  • Ensure the success of launch and promotional plan coordinating availability of finished products
  • Manage stock levels (local and allocated upstream) in line with country objectives and analysis of excess / obsoletes
  • Collect information on out-of-stocks or for low stock items with suppliers and challenge delays
  • Report daily on out-of-stocks to all contacts in the business unit
  • Calculate the service level indicators and report internally and to international logistics
  • Assist flow managers in the business unit in channelling stocks between sub-contracting and sales availability
  • Develop flow planning practices to build a competitive advantage
  • Manage the business unit catalog in the forecast system. Coordinate with sales, marketing and controlling teams the release of new products and promotions on the market
  • Analyse sales forecast evolution including a weekly review with the main actors and build a forecast proposal based on historical sales
  • Make sure the forecast process is followed by Marketing/Sales/Controlling and in accordance with the good practices
  • Ensure that the validated forecasts are integrated in the information systems
  • Calculate and analyse the gaps between forecasts and real sales
  • Calculate and send the sales forecasts indicators indicating reasons and consequences for the business unit
  • Coordinate discontinued product process


  • At least 3 year(s) of working experience in Supply Chain Management
  • Experience from FMCG or the Cosmetics industry is preferred
  • Able to understand supplier considerations and key parameters
  • Manage complexity in a large network, understanding the impact of the up-and-downstream actors
  • Sales planning process management and improvement

09 Feb 2018


Materials Management

Malaysia, Malaysia

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Demand Planner - Luxury Products Division

L'Oreal (Malaysia)